Crisis Resource Management

Upon request (min. 4 pers)

Learn the principles of Crisis Resource Management (CRM), which refers to the non-technical skills required for effective teamwork, in order to improve performance and reduce errors.

The most common root causes of unanticipated events in healthcare are human factors, leadership, and communication.¹ Furthermore, a review noted empirical evidence that linked the relationship between positive teamwork behavior with positive clinical patient outcomes, and its inverse – negative teamwork behavior with negative clinical patient outcomes.²

Crisis Resource Management is relevant to all healthcare professionals, regardless of experience or specialization. iMEP is proud to offer non-technical skills learning of CRM, which is equally important as learning technical skills, especially for dynamic decision-making, interpersonal behavior, and team management – in both critical and non-critical situations.

Learners first come to understand the basics of CRM (the theory), then take part in a non-medical related team exercise (the practice). This allows learners to first learn the concept, then experience how non-technical skills contribute to effective teamwork – with the ultimate goal of applying these learned principles in clinical settings. It is recommended that learners of scenario-based simulation trainings offered by iMEP first take part in this CRM training in order to apply these non-technical skills learned.

Program Content 

• Crisis Recourse Management (theory)
• Team exercise (practice)
• Debriefing

References

1. The Joint Commission International. (2015). Human Factors Analysis in Patient Safety Systems. The Source. Volume 13, Issue 4. pp.7

2. Ivetee Motola, Luke A. Devine, Hyun Soo Chung, John E. Sullivan & S. Barry Issenberg (2013) Simulation in healthcare education: A best evidence practical guide. AMEE Guide No. 82, e1511.